Advice

Features
Business phone systems can be equipped with literally hundreds of features for switching calls and directing traffic. Dealers estimate, however, that 95 percent of business phone systems features are never used within a company.

Instead of comparing features on a one-to-one basis, you should examine how a phone system is used. Limit your feature search to only those options that will improve the workflow in the office. This will allow you to focus on the real differences between systems for your office environment.

Although having the right features is important, even more critical is making sure they are easy to access. Because most employees devote very little time to learning how to use a phone system, it is important that the most common functions be extremely simple and intuitive to use.

Telephone System Buyer’s Guide

• Telephone System Introduction
• Types of Phone Systems
• Sizing Office phone Systems
• Digital vs. Analog Systems
• Phone System Features
• Telephone Systems Dealer
• PBX Systems Prices
• Computer Phone Systems
• PBX System Buying Tips
• Office Telephone Industry Lingo