Thursday, July 29, 2010
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Advice

Introduction
Telephones are a basic necessity to your company's productivity. As hot as the Internet is, the telephone is often the easiest way to reach your customers, clients, and partners.

It should also be the easiest way for them to reach you. You don't want anyone calling your business only to have calls routed incorrectly, to get disconnected, or to be faced with a bewildering array of automated options.

There are many factors to consider when buying a telephone system. For example, you'll want to coordinate your purchase with other equipment you already own or may need to purchase, such as a voice mail or messaging on-hold system, phone headsets, toll fraud equipment, or tabletop conferencing equipment.

Or if you're a very small business, you may not need a full-blown phone system, but still require something more sophisticated than single- or multi-line phones.

Telephone System Buyer’s Guide




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