About Quality Communications

Quality Communications (QC) A division of the Phone Store & More, Inc., began in Modesto, California by Patrick Chavez. Pat started his knowledge and training by means of humble beginnings by working in the telecommunication industry as a janitor in the late 60’s at Pacific Telephone. An optimist by nature he spent the next five (5) years working his way up the corporate ladder, Pat’s next position within Pacific Telephone was in the mailroom, then the supply department. His integrity, innovation, and reputation preceded him and he was asked to join the buried drop crew, through hard work and determination he than was promoted to pre-wire crew, than basic installation and PBX’s. Pat stayed with Pacific telephone until 1982 and the breakup of the Bell Systems.

In 1982 "Ma" Bell Systems broke up and AT&T acquired Pat’s career. In the next five years he would continue to hone in his knowledge of business telephone systems. In 1987 AT&T began the infamous corporate shuffle and Pat would be forced to relocate because of company downsizing. Relocating meant Pat would have to move his family out of the community and this was not an option, instead he opted to leave AT&T and begin his own Business Telephone Systems.

Today, Quality Communications is still in Modesto, California, and has been servicing Tuolumne, Stanislaus, San Joaquin and the grater Central Valley since 1987.

Quality Communications is founded on these simple premises:

1. Listen
   "It takes months to find a new customer - it takes only seconds to loose one."
   
   
2. Offer Options to Meet Needs
   "I am stranded on a desert island with a chicken…I can eat the eggs as they come, but I can fry the chicken only once."
   
   
3. Provide Ongoing Quality Service
   "We will react to these changes no matter what the cost is; we will always strive to do better."